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ARVAL SERVICE LEASE ROMANIA
Str. Banu Antonache nr. 40-44,
Floreasca II Business Center, Et. 4
Sector 1, 011665, Bucuresti
Tel.: 0212060300
Fax: 0212060301
Email: info@arval.ro
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The Services for Drivers
Arval makes available a green number to the drivers. Our purpose : to provide to them answers and solutions within the shortest time limits.
Principles
Your drivers naturally get to ask themselves many questions and frequently they contact you in order to obtain their answers.
Communicate from this moment to your users the No. of the Arval Drivers Services, our specialists will take care to advise and give directions to them.
Here are a few examples of the questions asked:
“At how many kilometres and where should I do the revision for my vehicle?”
“I have lost my papers; which are the steps to be taken?”
“I have just had an accident; what should I do?”
“I cannot find the button to defrost the rear window of my vehicle; would you please tell me where it is?”
“Where is my fuel card accepted? There is a fuel station about 200 metres away from my house, and I was thinking I could…”
“Would you please remind me how many tyres are provided in my contract?”
Advantages
- Immediate and instant answer
- Ability to react in our interventions